If you wish to delete your MandiPlus account and all associated personal data, you can submit a deletion request. Once processed, your account will be permanently deactivated and your data will be securely erased in accordance with our data retention policies.
Steps to delete your account:
Send an email to our support team at support@mandiplus.com.
Use the subject line: "Account Deletion Request - [Your Registered Mobile Number]".
In the email body, please mention your name and the mobile number associated with your MandiPlus account.
Our team will verify your identity and process the deletion within 7-14 business days.
Data Deletion & Retention Policy
Data that will be deleted:
Personal details (Name, Profile Photo)
Contact Information (Phone Number)
App usage history and preferences
Custom configurations
Data retained for legal compliance:
Financial transaction history
GST/Tax related invoices and ledgers
KYC documents and audit logs
Note on Retention: Due to financial regulations and Indian laws (including GST compliance and anti-money laundering regulations), transactional data and invoices generated via MandiPlus must be retained for a statutory period of up to 8 years after account closure. This retained data is strictly secured and will not be used for marketing or any other commercial purposes.